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made in Europe

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winner german sustainability award

free shipping for orders above 100€

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    • Shipping & Returns


    We want to protect our environment and avoid any unnecessary CO2 emissions. Every return does not only mean additional work for you, but also burdens our environment.


    Shipping & Returns


    We want to protect our environment and avoid any unnecessary CO2 emissions. Every return does not only mean additional work for you, but also burdens our environment.


    We ship all our products with DHL GoGreen as standard. In order to prevent returns, we make a special effort to present all the important features and characteristics of the products clearly and unambiguously. In our sizing guide you will also find everything you need to know about sizes and the individual fit of the products. If you are still unsure about the right size or the right product for you, you can always contact us and we will be happy to help you!

    Shipping information

    Delivery times


    Please note that the delivery time information on the respective product page always corresponds to shipping within Germany.

    Within Germany: 2-3 working days
    Within the EU: up to 7 working days
    outside the EU: up to 14 days


    Shipping costs


    Germany: 4,95€
    Austria: 5,95€
    Within the EU: 9,90€
    Outside the EU*: 12,90€

    From a Minimum order value of 100€ we offer worldwide free shipping.

    *Import fees (customs duties) may apply for deliveries of goods outside the European Union. We are not liable for any customs duties that may be incurred.

    Shipping information

    Delivery times


    Please note that the delivery time information on the respective product page always corresponds to shipping within Germany.

    Within Germany: 2-3 working days
    Within the EU: up to 7 working days
    outside the EU: up to 14 days


    Shipping costs


    Germany: 4,95€
    Austria: 5,95€
    Within the EU: 9,90€
    Outside the EU*: 12,90€

    From a Minimum order value of 100€ we offer worldwide free shipping.

    *Import fees (customs duties) may apply for deliveries of goods outside the European Union. We are not liable for any customs duties that may be incurred.

    Information on returns

    Free Return Shipping


    You have 100 days to return unsuitable items from your order to us. Free returns are possible from Germany and Austria.

    If you do not find a return slip in the package, please contact us: fraguns@erlich-textil.com, we will be happy to send you a new return slip.

    Upon receipt of the goods you will receive your refund from us. Since the processing may take a few days, we ask for your patience.

    We also recommend that you keep the tracking number of your return so that we can verify that we received your return, in case any problems arise.

    From all other countries you have to pay for the return costs yourself unfortunately.

    In this case, please contact us, we will be happy to send you all the important information: fraguns@erlich-textil.com

    Please Note the Following Topics:


    Your return is immediately sent back to our warehouse, where it is then processed under the highest hygienic guidelines and sent on in the interests of sustainability. It is therefore extremely important that your returned items are unworn and unwashed and that the original packaging is still present.

    Please enclose the completed return slip with your return. If you want to return socks from a multi-pack, please return the entire pack.

    If you want to return erlich body products please note that the items are excluded from the right of withdrawal if the hygiene seal has been broken.

    If you want to return items from multiple orders in one package, please mark each order with the order number so we can match it.

    Free Return Shipping


    You have 100 days to return unsuitable items from your order to us. Free returns are possible from Germany and Austria.

    If you do not find a return slip in the package, please contact us: fraguns@erlich-textil.com, we will be happy to send you a new return slip.

    Upon receipt of the goods you will receive your refund from us. Since the processing may take a few days, we ask for your patience.

    We also recommend that you keep the tracking number of your return so that we can verify that we received your return, in case any problems arise.

    From all other countries you have to pay for the return costs yourself unfortunately.

    In this case, please contact us, we will be happy to send you all the important information: fraguns@erlich-textil.com

    Please Note the Following Topics:


    Your return is immediately sent back to our warehouse, where it is then processed under the highest hygienic guidelines and sent on in the interests of sustainability. It is therefore extremely important that your returned items are unworn and unwashed and that the original packaging is still present.

    Please enclose the completed return slip with your return. If you want to return socks from a multi-pack, please return the entire pack.

    If you want to return erlich body products please note that the items are excluded from the right of withdrawal if the hygiene seal has been broken.

    If you want to return items from multiple orders in one package, please mark each order with the order number so we can match it.

    Still got questions? 

    You can find answers in our FAQs!